Payment rules and payment security, confidentiality of information

The present legal statute of the privacy policy (Regulations), is designed for Internet users (User)  and regulates the use of|com (Web site), which is the property of the LLC “Unified Booking System” (UBS).


Visiting the Web site does not request user’s personal information until User has decided to make an order on the Web site or subscribe to the newsletter. Children (persons under 18) are not allowed to use the Web site without adult’s supervision.


To buy or sell tickets it is necessary to provide the Web site with your personal information such as name, email address, phone number, etc. which is needed to process the further purchase (depending on chosen form: order in one step, step by step order form, ticket sales form). If User buys tickets to third parties, User should make sure in advance that all the other customers are agree to provide the UBS with this information.


Registration process

If User decides to become an authorized member of the Web site it will be necessary to provide the UBS with such information as name, phone number, email address, password, through the typing these data in a step by step form. This information is collected to identify User and to process orders. To the e-mail address will be sent order confirmation letters.


For convenience, after the registration process, based on the data, entered by User on the Web site, an online User profile will be created.


The UBS does not transfer or sell or share personal information entered by User, as well as information about the User’s purchases through any form, and information provided by User by e-mail, or obtained by User’s phone calls on the public phone numbers of the UBS to the third parties without User’s consent.


The UBS will not use the e-mail address provided by User at registration for news, advertising or other distribution, if User does not give the consent during the order or mark this option on the Internet profile, and provide the third parties with it.


Procedure of Debit Cards Payment

The UBS does not request bank card details / payment card data (PAN, CVC2 / CVV2, Expiration Date) on the pages of the Web site. To indicate these details of a bank card, the User is necessarily redirected to the secure payment page of the authorized processing center of ALFA-BANK JSC.


The Internet payment service is carried out in accordance with the rules of the international payment systems Visa, MasterCard and the World Payment System based on the principles of confidentiality and security of payment, which uses the most modern methods of checking, encrypting and transmitting data via closed communication channels. The data of a bank card is entered on the secure payment page of ALFA-BANK JSC.


On the page for entering bank card data, you will need to enter your bank card data: card number, card holder’s name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is printed on the card itself. The three-digit security code is the three digits located on the back of the card.


Next, you will be redirected to the page of your bank to enter the 3DSecure code that will come to you in SMS. If the 3DSecure code does not come to you, then you should contact the bank that issued you the card.


Failure to pay:

  • a bank card is not intended for making payments via the Internet, which can be found out by contacting your Bank;
  • not enough money to pay on a bank card. You can learn more about the availability of funds on a bank card by contacting the bank that issued the bank card;
  • bank card details are incorrect;
  • expired credit card. The validity of the card is usually indicated on the front of the card (this is the month and year to which the card is valid). You can find out more about the validity of the card by contacting the bank that issued the bank card;

For payment using a bank card and other issues related to the work of the site, you can contact the following numbers: +7 (495) 649 07 97.
The personal information you provide (name, address, telephone, e-mail, bank card number) is confidential and is not subject to disclosure. Your credit card details are transmitted only in encrypted form and are not stored on our Web server.



Cookies — a small piece of data that is stored in User’s web browser when User visits a Web site. Cookies can only identify computer, not User. They retain some general information that recognizes User when he/she visits the Web site. Cookies are recognized by the server and can not install the software, spread viruses or collect personal information.


Any personal information with that User provides the web site, such as name, address, etc. is not collected and stored in a cookie. As a result, User’s personal information can not be disclosed to third parties.


Most web browsers automatically accept cookies, but User can change the options of web browser, or use a special program that will control the User’s cookie settings. User can disable them or set up so that browser will alert him/her every time a new cookie is sent. The UBS supports User’s right to block any Internet activity, especially coming from suspicious web sites. But note that blocking cookies from the Web site, making it impossible to work with User’s order cart.